Integra LifeSciences

  • Account Manager

    Vacancy ID
    2018-25807
    Location
    UK-Andover
    Position Type
    Regular Full-Time
    Category
    Sales
  • Overview

    Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care.

     

    Integra's orthopedic products include devices and implants for foot and ankle, hand and wrist, shoulder and elbow, tendon and peripheral nerve protection and repair. Integra is a leader in neurosurgery, offering a broad portfolio of implants, devices, instruments and systems used in neurosurgery, neuromonitoring, neurotrauma, and related critical care. Integra’s Tissue Technologies is an in-patient and outpatient Regenerative product portfolio, which includes products for wound care, burns, abdominal reconstruction, and plastic & reconstructive surgery.  In the United States, Integra is a leading provider of surgical instruments to hospitals, surgery centers and alternate care sites, including physician and dental offices.


    Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has over 4,500 employees worldwide. Integra's common stock is listed on The NASDAQ Stock Market under the symbol "IART."

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

     

    Responsible for all sales related activities in assigned selling territory: Central UK

    • Increases market shares
    • Develops customer base
    • Increases yearly turnover by hitting yearly targets
    • Promotes and maintains a professional interface between the Company and the customers 

    Knowledge acquisition:

    • Establishes and maintain product knowledge on assigned product ranges
    • Collaborates with marketing to update competition knowledge

    Selling skills : 

    • Apply the Integra selling skills throughout the sales process : pre-call plans, needs identification, solution presentation linked with customers’ needs, handling objections, ask for commitment, post-call reviews 

    Territory management:

    • Analyse territory growth potential by using market panels/database in order to identify prospective customers
    • Identify all actors in the decision making process
    • Analyse performance of selling territory using weekly sales reports
    • Prepare quarterly action plans and update regularly 

    Prospecting activity:

    • Follow up on new leads and referrals resulting from sales activity
    • Identify sales prospects and contact these in order to arrange appointments

    Reporting

    • Maintain accurate account files relating to visits, contacts, opportunities and forecasts by using the CRM tool
    • Provide regular feedback to Sales Manager relating to account performance, implemented action plans, objectives
    • Provide regular feedback on competition to Marketing Department
    • Identify and solve customers’ concerns : report complaints to quality

     Customers’ training

    • Offer support to customers through technical and educational presentations and training
    • Support and provide instructions during surgeries.

     Public relations:

    • Establish and maintain current customers and potential customers relationships through congresses, workshops, demonstrations, prospective visits               

    Compliance 

    • Comply with company procedures and guidelines
    • Adhere to Integra guidelines and code of conduct

     

     

    Qualifications

    DESIRED QUALIFICATIONS:

    • Educated to degree level or equivalent
    • Minimum of 3years experience ideally within the field of surgical instrumentation
    • Good knowledge of competitors, their products and services, their strategies

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