Integra LifeSciences

  • Manager, Operations

    Vacancy ID
    Position Type
    Regular Full-Time
  • Overview

    Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care.


    Integra's orthopedic products include devices and implants for foot and ankle, hand and wrist, shoulder and elbow, tendon and peripheral nerve protection and repair. Integra is a leader in neurosurgery, offering a broad portfolio of implants, devices, instruments and systems used in neurosurgery, neuromonitoring, neurotrauma, and related critical care. Integra’s Tissue Technologies is an in-patient and outpatient Regenerative product portfolio, which includes products for wound care, burns, abdominal reconstruction, and plastic & reconstructive surgery.  In the United States, Integra is a leading provider of surgical instruments to hospitals, surgery centers and alternate care sites, including physician and dental offices.

    Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has over 4,500 employees worldwide. Integra's common stock is listed on The NASDAQ Stock Market under the symbol "IART."



    This leadership position is responsible for all Business Operations in Canada.



    • Serve as a member of the Canadian Leadership Team, participate in strategic and tactical planning and execution of all operational requirements of our Canadian business
    • Lead a multidisciplinary team in Canada to ensure the efficient operations of our Customer Service Team, Loaner Team, Repair and Service team, Inventory Management team and Warehouse team
    • Develop Integra Canada’s Operations in alignment with Integra’s Global Organization
    • This individual will be responsible for:
      • Developing and implementing strategies to strengthen Integra Canada’s Commercial Operations
      • The efficient and timely performance of Integra Canada’s Customer Service Team
      • All product inventory and backorder management
      • Timely repair and invoicing of our Canadian service/repair business
      • In collaboration with the Sales and Marketing team, develop and share with Integra’s Global Supply Chain, an accurate inventory forecast for both OTT and SSS
      • Management of new product introductions, including working with the CRM, BI and Delphi team to ensure the timely and correct addition of products into Oracle R12
      • Liaise with corporate affiliates to ensure the Global Supply Chain team is aware/informed of Canadian operational requirements
      • Work closely with the commercial team the ensure the timely delivery of all shipments/returns (both inter-company and with customer accounts)
      • Manage multiple projects including the development of work plans, timelines, and implementation strategies
    • Develop operational metrics/KPIs and implement strategic projects to improve business efficiencies
    • Must be able to work well with all levels of the organization



    The requirements listed below are representative of the knowledge, skill and ability required for his position.

    Education and Skills

    • Bachelor’s degree
    • Strong communication skills; ability to coach, train & lead others.
    • Strong interpersonal skills to organize and lead cross functional groups


    • 5 – 7 years of experience in an Operations role
    • Previous supervisory experience
    • Experience with MS Word, MS Excel, MS Outlook
    • Demonstrated cost reduction and quality improvement results


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