Integra LifeSciences

  • Accounts Receivable Representative (Fluent in Italian)

    Vacancy ID
    Position Type
    Regular Full-Time
  • Overview

    Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care.


    Integra's orthopedic products include devices and implants for foot and ankle, hand and wrist, shoulder and elbow, tendon and peripheral nerve protection and repair. Integra is a leader in neurosurgery, offering a broad portfolio of implants, devices, instruments and systems used in neurosurgery, neuromonitoring, neurotrauma, and related critical care. Integra’s Tissue Technologies is an in-patient and outpatient Regenerative product portfolio, which includes products for wound care, burns, abdominal reconstruction, and plastic & reconstructive surgery.  In the United States, Integra is a leading provider of surgical instruments to hospitals, surgery centers and alternate care sites, including physician and dental offices.


    Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has over 4,500 employees worldwide. Integra's common stock is listed on The NASDAQ Stock Market under the symbol "IART."


    • Responsible for Trade Debtor Collections of the Italian market including acquisition business into Italy
    • Build new relationships with the customer base that is moving from the Italian entity
    • Execute a strong credit control function ensuring debt is collected in a timely manner, reaching monthly targets for assigned ledgers across EMEA and LAPAC regions
    • Chase outstanding debts by phone, e-mail etc while maintaining full notes of collection activities undertaken
    • Investigate On Hold customer orders with a view to resolving them by negotiation with the customer and other departments to facilitate release
    • Liaise and communicate with internal departments (Customer Service / Sales / Finance / Tax / IS) as required in order to resolve outstanding queries and keep high level of customer satisfaction
    • Flag high or low risk customer accounts to the risk team, in order to mitigate our bad debt exposure or adjust credit limits in accordance with progressing sales figures
    • Provide reporting on various aspects of the AR function (Bad debt provision, collection forecast, dispute log)
    • Administration of the Letter of Credit transactions (pre-check, pre-approval and document-based timely collection, and post collection processing)
    • Work effectively with other SSC teams members and department duties
    • Own and oversee (responsible areas) operational processes in relation to AR to ensure compliance with audit requirements
    • Work with the SSC / AR Management to identify opportunities for continuous process improvement and innovative solutions
    • Provide back up on colleagues' holidays, sick leave or vacant positions ensuring a high level of service
    • Training and coaching of new employees to AR Team tasks/ERP systems  
    • Ad-hoc projects as assigned to by the SSC / AR Management


    The requirements listed below are representative of the knowledge, skill and/or ability required for this position.

    • IICM or Accounting technician qualification desirable
    • 2+ years relevant experience in a similar role or multinational Shared Service Environment




      • Language: Fluent Italian and English (a third european language will be beneficial )
      • Attention to detail
      • Strong communication and organisation skills
      • Ability to work on own initiative
      • Good problem solving ability
      • Good interpersonal skills and experience of working in a diverse environment



      • MS Office Essential – (Advanced Excel – Macros, Functions, Pivot Tables)
      • Oracle R12 Collections experience desirable
      • Good process knowledge of Accounts Receivable


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