Integra LifeSciences

  • Account Manager Neuro - Birmingham

    Vacancy ID
    2018-28566
    Location
    UK-IOW-Birmingham
    Position Type
    Regular Full-Time
    Category
    Sales
  • Overview

    About Integra Lifesciences - Changing Lives. Building Careers

    As a world leader in medical technology, we are recognized by our customers as an innovative company for neurosurgery, regenerative wound care, reconstructive and general surgery and orthopedic extremity surgery. Founded in 1989 Integra is headquartered in Plainsboro, New Jersey, Integra LifeSciences has over 4,500 employees worldwide and is listed at the 2018 Fortune 100 fastest-growing companies.

     

    About the CSS Division

    ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Codman Specialty Surgical is a global leader in neurosurgery that combines the renowned brand of Codman with Integra’s leading technology brands and broad surgic​al instruments and lighting portfolio. Through a broad offering across a continuum of patient care – from the OR to post care – the teams at Codman Specialty Su​rgical are dedicated to putting customers first, driving meaningful innovation, and helping surgeons, patients and their families have more successful outcomes.

    Responsibilities

     

    You are responsible for all sales related activities in your assigned selling territory: Midlands

    • Increases market shares
    • Develops customer base
    • Increases yearly turnover by hitting yearly targets
    • Promotes and maintains a professional interface between the Company and the customers
    • Works in collaboration with Marketing, Quality, Customer Service, Training & Education Department

    Knowledge acquisition:

    • Establishes and maintain product knowledge on assigned product ranges
    • Collaborates with marketing to update competition knowledge
    • Demonstrate good knowledge of competitors, their products and services, their strategies : collaborate with marketing to update competitor insights/database.

    Selling skills : 

    • Apply the Integra selling skills throughout the sales process : pre-call plans, needs identification, solution presentation linked with customers’ needs, handling objections, ask for commitment, post-call reviews 

    Territory management:

    • Analyse territory growth potential by using market panels/database in order to identify prospective customers
    • Identify all actors in the decision making process
    • Analyse performance of selling territory using weekly sales reports
    • Prepare quarterly action plans and update regularly 

    Prospecting activity:

    • Follow up on new leads and referrals resulting from sales activity
    • Identify sales prospects and contact these in order to arrange appointments

    Reporting

    • Maintain accurate account files relating to visits, contacts, opportunities and forecasts by using the CRM tool
    • Provide regular feedback to Sales Manager relating to account performance, implemented action plans, objectives
    • Provide regular feedback on competition to Marketing Department
    • Identify and solve customers’ concerns : report complaints to quality

     Customers’ training

    • Offer support to customers through technical and educational presentations and training
    • Support and provide instructions during surgeries.

    Qualifications

    Relevant degree, sales track record in medical devices in a blue chip organisation, preferably surgical implants in a teaching hospital environment.

    Excellent communication skills. Preferably also selling skill and theatre access training certification and could benefit from a clinical background.

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